How to cancel an order?Last revision: Jan 31, 2019
To cancel your order go to History -> Pending orders -> Find the order you want to cancel and click on "Cancel order" button.
If the order hasn't been processed yet, full order amount will be refunded to your balance. If the order is 50% completed, you will get a 50% refund and a new currency will be credited to your balance for the 50% you have already spent. Fees for partial order fills will be calculated proportionally: if total order fee was 5 EUR, you will pay 2.5 EUR fee for 50% order fill and the remaining 2.5 EUR will be refunded to your balance.
Order cancellation feature does not have any fees.
Frequently asked questions
- How to verify my account?
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